Return Policy
Refund Policy
At ASM, we take pride in the quality of our products. Because each item is carefully crafted, all sales are final, and we do not offer refunds, exchanges, or returns.
Exceptions: Manufacturer Defects
We will only accept returns or offer refunds if the item has a manufacturer defect or was damaged before arrival. If you receive a defective item, please follow these steps:
1. Contact us within 7 days of receiving your order at airbornesolemafia@gmail.com with:
Your order number
A description of the issue
Clear photos of the defect or damage
2. Approval Process
If your claim is approved, we will offer:
A replacement of the same item (subject to availability), or
A full refund to your original payment method
3. Return Shipping
If a return is required, we will provide instructions, and shipping costs will be covered by us.
Non-Refundable Situations
We do not offer refunds or exchanges for:
Incorrect sizing
Damage caused by misuse, washing, or normal wear and tear
Orders placed incorrectly by the customer
Contact Us
If you have any questions about this policy, feel free to reach out at airbornesolemafia@gmail.com.
By making a purchase from ASM, you agree to this Refund Policy.